The Five Pillars of Marketing Success

Does the following give a pretty good picture of your current marketing activity?You have a website but you’re not really satisfied with it. You go to networking events once in awhile. If someone asks you to give a talk, you’re happy to do it. You post on Facebook and/or LinkedIn semi-regularly. When you find the time, you send an article to those on your relatively small email list. You occasionally set up meetings with colleagues to explore opportunities.Now there’s nothing wrong with any of those marketing activities. And usually, they will result in landing some new clients.But this is not the approach that works to get a steady, predictable stream of new clients.Please don’t tune me out here, thinking, “Well, I really can’t do more than this. I’m already stretched thin. If you give me too much to do I’ll get overwhelmed.”I agree. It’s not that you need to do more marketing, it’s that you need to shift your marketing paradigm from one of “Randomness” to one that is “Focused.”Random marketing is just that; it’s all over the place. You do a little bit here and a little bit there on an inconsistent basis. You are trying to keep your face, name, and message in front of your prospective clients but the results are unpredictable.The Random marketing paradigm is not very effective because it doesn’t gain a lot of momentum. You don’t do enough of one marketing activity to grab the attention of your prospective clients and move them to take action.The Focused Marketing Paradigm is very different. It’s based on repeatedly communicating very directly to your target market with a very definite end in mind. It gets the attention of your prospective clients and they ultimately take action.The Focused Marketing Paradigm has Five PillarsUnderstand and implement these five pillars and I promise you’ll see a shift in your marketing results.Pillar One: Focused GoalsA Random goal is saying something like, “I’d like to attract a few more clients to my business.” Not very compelling is it?A Focused goal is much more specific. “My goal is to land 3 new clients in the high-tech plastics business in the Houston area with an average project size of $30,000 each by the end of the year.”The more detail, depth, and specificity about the goal, the better. You’ve really thought through what you want to achieve and also have confidence that you could deliver if you did reach your goal. It’s so real to you that you can taste it.What is the Focused Goal for your marketing?Pillar Two: Focused Program or Service Random programs or services are generalized consulting, coaching or training programs. “I offer management consulting and training to corporations.” Kind of vague, right? But this is what I hear all the time.A Focused Program or Service is more tangible. “I offer the high-tech plastics industry Management Acceleration Programs for emerging leaders in the industry.”In my business, I’ve always offered programs: The Marketing Mastery Program, the Marketing Action Group, and the More Clients Club. And each program has very specific parameters, deliverables, and objectives. It sure makes intangible services easier to market and sell.What is the Focused Program or Service you’re offering?Pillar Three: Focused Target MarketIn the above example, the target was the “high-tech plastics industry.” But it’s more common to hear things like, “I work with large companies who want to increase productivity.” This is too general and it makes it hard for clients to know if you understand them and can help them.A Focused target market is where you are absolutely clear what kinds of people or companies can most benefit from your expertise. And then you articulate that clearly.I worked with a financial planning company last year that targeted middle class families in the Buffalo New York area. Guess who they attracted to their practice? When people read about who they worked with on their website, they said, “That’s Us!” and called them.Who exactly is your Focused Target Market?Pillar Four: Focused Message and Value PropositionA Random message or value proposition tends to be too general and can be hard to pin down. It avoids making a promise that is meaningful to the prospective client.Messages such as, “We offer the best service in the industry,” or “Smart insights into great management,” are meaningless to your prospective clients. The value is not immediately obvious.A Focused message or value proposition zeros in on exactly what your clients get and what it means to them. I admit that this can be the marketing pillar that is hardest to pin down. Ultimately you have to test a number of different things.For the re-launch of the More Clients Club, my current value proposition is: “Everything Self-Employed Professionals Need in One Place to Attract More Clients.” And now, of course, I’m bending over backward to deliver on that promise.And a marketing message or value proposition is much more than a sound bite. Your message must permeate every aspect of your marketing, from your website to the emails you send out. Your prospects need to be constantly reminded of the value you offer.What is your Focused Message or Value Proposition?Pillar Five: Focused Marketing StrategyA Random marketing strategy is much like the collection of marketing activities I outlined at the top of the article. You’re just all over the place, throwing something at the wall, hoping it will stick, with no organized system or plan.A Focused marketing strategy is more like a putting on a theatrical production. You have the script, the actors, rehearsals, and opening night, all executed on a strict timeline.Two examples:For my Marketing Mastery Program, I held a series of introductory teleconferences, invited those interested to apply for the program, interviewed each applicant, and then converted 50% into participants. Over a 6-week period, I filled my business for a full year – four years in a row.A career coach in one of my programs recently filled her practice in three months with a focused campaign of personalized emails designed to get appointments with her ideal clients. Then she converted a large percentage into paying clients.That’s the power of a focused marketing strategy.You need to identify the right marketing strategy for your business, but even more important is the way you organize and implement the strategy.Developing a focused strategy is the most complex and challenging of the Five Pillars. You can’t just put together something haphazardly and hope you get the equivalent of a professional Shakespearian production.What is your Focused Marketing Strategy?If you work to build a focused plan with these five solid pillars, your marketing will work better and faster, attracting more of your ideal clients, usually at a higher rate.I recommend you work on one pillar at a time. Write them out and fine-tune them until you feel confident and excited about them. Yes, you will need to do some research and study to make sure your plan is viable. But this is certainly better than spinning your wheels with a random strategy that is going nowhere.Cheers, Robert

When All Is Not Well With Work

When all is not well with work, what do you do? Do you quickly get frustrated and feel discontent? Do you look at each situation as a tiresome challenge or as an opportunity to learn something new? Have you ever considered looking at work problems from a spiritual point of view?When you look at work from a spiritual perspective, you will see that there are lessons for you to learn. Let’s look at a couple of situations that you or someone you know may have encountered. We will look at each scenario from a typical perspective and from a spiritual perspective.Difficulty with Boss or Co-WorkerNormally, we think that a difficult boss is just that, difficult. By all means, you are probably not the first person who didn’t get along with them. Therefore, it can’t be you who needs to change and instead the boss needs to change.From a spiritual way of thinking, you should ask yourself, “What is this person trying to teach me?” (And we’re not talking about job tasks.) Think for a moment, what is it about this person that really aggravates you? Make a list of all of their annoying attributes. How does this person make you feel? What bothers you the most? Compare the boss’s or co-worker’s list of attributes to your own behaviors. What characteristics do you have in common?Looking at the situation from this perspective, you suddenly realize that the characteristics that annoy you are the same characteristics that you embody. Recognize and appreciate your boss or co-worker for they are showing you what you need to change. If your characteristics are not similar, look for the lesson that they are teaching you.Not Getting a Well-deserved Pay Raise or PromotionFirst of all, let’s assume that your employer is not having any financial difficulties and is giving raises to other employees. Normally, we would think that our boss or employer is a louse and a cheapskate. We would wonder why we are the only person that did not get a raise.Looking at this situation from a spiritual perspective, we need to reflect upon why this is happening to you and not to anyone else. Reflect upon how you value yourself and your work. Do you sub-consciously think that you are not worthy of a pay raise? You will discover that the perception of not being worthy begins with yourself and your mindset. It is your self image that gets projected outwards. Others “see” the image that you have for yourself and act accordingly.Instead of being angry with your employer, work towards increasing your self-worth. Once, you raise your self worth then the rest of the world will recognize your shift and act accordingly by paying you what you are worth.You Hate Your Job and You Just Can’t Take It Another DayWhen you hate your job, it is easy to blame your employer for the many reasons why you despise your job. Perhaps, you are upset because your boss denied your vacation request or maybe you are bothered by the fact that you are far more qualified and talented than the person who is your supervisor.From a spiritual perspective, have you looked at why you are staying at a job that you hate so much? You might say something like, “I have excellent health benefits and can’t risk changing companies.” or “I have already spent fifteen years with this company and I would lose my retirement if I left.” Keep in mind that all of these “reasons” are just excuses. That’s right just excuses.Instead of getting upset with your employer, you need to look at why you are feeling so challenged about leaving. What is really keeping you there? Most of the time, we stay in a job that we hate because of fear. Fear of the unknown. Fear that I can’t get the same or better health insurance. Fear that I would fail in a new job. Fear of being too old. Fear of anything and everything. It is the fear that truly keeps you stuck in a place that you really don’t want to be.If you take the time to explore your fears, you will realize that you are being called to take a new direction in your career. Once you let go of the fear and accept change, you will see that you should have left your job a long time ago.Whatever challenge you are given at work, look beyond the situation at the surface level. What is really happening? What is the situation trying to teach you? When you incorporate this new way of thinking into your life, you will find that your difficulties are in reality blessings in disguise.

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